Shipping Policy

1. Shipping Information

At SafeLife Store, we strive to deliver your products in a timely and efficient manner. This shipping policy outlines our procedures and guidelines for delivering products purchased from our website.

2. Processing Time

All orders are processed within 1-2 business days after receiving your order confirmation. Orders placed on weekends or holidays will be processed on the next business day.

You will receive an email with tracking information once your order has been shipped.

3. Shipping Methods and Delivery Times

We offer the following shipping options:

Please note that these are estimated delivery times and may vary based on your location and other factors beyond our control.

4. Shipping Coverage

We currently ship to all major cities and towns across India. For remote areas, additional shipping time and charges may apply.

We do not currently offer international shipping.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order by:

• Clicking on the tracking link in your shipping confirmation email
• Logging into your account on our website and viewing your order history
• Contacting our customer service team with your order number

6. Shipping Delays

While we strive to deliver all orders within the estimated timeframes, delays may occur due to:

• Adverse weather conditions
• Natural disasters
• Courier service delays
• Incorrect shipping address provided by the customer
• Other unforeseen circumstances

We will make every effort to notify you if there are any significant delays with your shipment.

7. Shipping Address

It is the customer’s responsibility to provide accurate shipping information. We are not responsible for orders shipped to an incorrect address provided by the customer.

If you need to change your shipping address after placing an order, please contact us immediately. We will try to accommodate your request if the order has not been shipped yet.

8. Package Handling

All our products are carefully packaged to ensure they arrive in perfect condition. We use discreet packaging for all our sanitary products to ensure your privacy.

If you receive a package that appears damaged, please contact us immediately.

9. Lost or Damaged Packages

If your package is lost or damaged during transit:

• For lost packages: Wait until the estimated delivery date has passed. If you haven’t received your order, contact our customer service team.
• For damaged packages: Take photos of the damaged package and products, and contact us within 48 hours of receiving the package.

We will work with the shipping carrier to resolve the issue and ensure you receive your products or a refund.

10. Contact Information

If you have any questions about our shipping policy or your order, please contact us at:

SafeLife Store
Email: shipping@safelifestore.com
Customer Service: [Phone Number]
Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST